At ARH Homebush, our Client Services Team is at the heart of everything we do.
Since opening in 1999 as Recent South Wales' first multi-specialist and 24-hour emergency veterinary hospital, we've supported thousands of pets, their families, and referring veterinarians through some of their most challenging moments.
As a Customer Service Representative, you will be one of the first people our clients meet and a critical part of their journey with us. Your compassion, professionalism, and communication skills will help create a positive experience for every client and patient who walks through our doors.
About The Role
Welcome clients and patients with warmth, empathy, and professionalism
Manage incoming calls,
emails, and enquiries
Coordinate appointments, referrals, and admissions
Support emergency presentations and patient arrivals
Assist with estimates, billing, and payment processing
Communicate effectively with veterinarians, nurses, and support teams
Maintain accurate client records and documentation
Help deliver an exceptional experience throughout every stage of the client journey
About You
You are an experienced customer service skilled who enjoys helping people and thrives in a fast-paced setting.
You will bring
Previous experience in customer service, reception, or client-facing roles
Strong communication and interpersonal skillsine
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📌 Customer Service Representative Arh Homebush Municipality Of Strathfield
🏢 The Animal Referral Hospital
📍 Municipality of Strathfield
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