Branch Customer Advisor – Banking – Roma

Hours: 8:30am – 5:00pm, Monday to Friday (5 days).

About the role
Are empowered to make a positive difference for customers and communities.
Given the chance to learn, grow and achieve.
Deliver a seamless, consistent, and tailored customer experience every day.

Benefits
Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances.
Extensive range of benefits and discounted offers on travel, fitness, events and technology.
Variety of leave advantages including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.

Responsibilities
Support the Roma branch by being the first point of contact for our customers; putting them at the centre of everything you do.




Identify the most suitable products and services for customers, such as account opening, unsecured lending and banking transactions.
Demonstrate our Smarter Banking options (self-service and digital) for customers; making banking simple, easy and secure.

Qualifications
A passion for delivering quality, gold‑class experiences for NAB’s diverse range of customers.
A team player with a keen eye for detail ensuring every transaction is effective and accurate.
Customer‑centred thinking and an appreciation for inclusion and the diversity of our customers.
No banking experience required – full training provided.
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📌 Customer Advisor Roma Qld
🏢 National Australia Bank
📍 Roma