Our client is embarking on a major Customer Engagement Platform (CEP) transformation and is seeking an experienced Braze Tech Lead to lead the end-to-end implementation and scaling of their enterprise customer engagement capability.

This is a hands‑on technical leadership role where you'll shape the platform architecture, integrations, governance, and engineering standards while working closely with marketing, digital, data, and technology teams.

What You'll Be Doing
Lead the end-to-end implementation of the Braze Customer Engagement Platform.
Design solution architecture across application, data, integration, and cloud layers.
Define customer data models and event-driven integration strategies.
Build and oversee API integrations with enterprise platforms.
Configure and customise the Braze platform to meet business requirements.
Establish technical governance, development standards, and best practices.
Support campaign enablement, personalisation, and customer journey capabilities.
Lead migration activities from legacy marketing automation platforms.
Work closely with product owners, marketers, architects, and engineering teams.




Mentor developers and engineers while providing technical leadership throughout delivery.

About You

You’ll be an experienced MarTech technical leader with strong solution architecture and integration expertise.

You’ll ideally have:
Hands‑on implementation experience with Braze.
Braze Certification (highly regarded).
Experience leading enterprise‑scale Customer Engagement Platform or Marketing Automation implementations.
Strong API integration experience (REST APIs, JSON, Webhooks).
Experience integrating CRM, CDP, data warehouse, and customer data platforms.
Robust understanding of customer identity, event tracking, and data architecture.
Experience working with AWS and/or Azure cloud environments.
Knowledge of customer journey orchestration and marketing automation platforms.
Excellent stakeholder engagement and technical leadership skills.

Why Join?
Lead a high‑profile enterprise transformation.
Work with contemporary cloud and customer engagement technologies.
Influence architecture and technical strategy.
Join a cooperative, high‑performing delivery team.
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