Asahi Beverages is seeking a Customer Experience Specialist in our Southbank hub to manage inbound inquiries across alcohol and non-alcohol portfolios. You will own cases end-to-end via phone, chat and email, input orders in SAP and Salesforce, and drive first-contact resolution while upholding brand standards.
You will operate in a structured, hybrid workplace with set shifts, collaborating with Logistics, Supply, Credit and Sales teams to optimise the customer journey during peak periods.
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