Accent Group Limited is seeking a Jira Service Management SME to administer, configure and optimise JSM across the organisation. You will bridge IT operations, development and business units to ensure productive service workflows, ITIL alignment and robust user experience and reporting.
You will be the primary administrator of JSM, design and implement complex workflows, automate processes, and integrate JSM with Confluence and other systems while maintaining security and governance standards.
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📌 Jira Service Management Lead – Itil & Automation City Of Yarra
🏢 ACCENT GROUP
📍 City of Yarra
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