Are you looking for a rewarding career that allows you to combine your qualified skill and passion for delivering excellent customer service to people?
Continuous career development, education & support provided
Deliver outstanding patient care within a dedicated team
Malvern Road, Prahran – Close to public Transport
About the role
Our Administration Team has a vacancy for full time and part time positions for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.
About Us
Located on Malvern Road in Prahran, The Victoria Clinic is a 115 patient‑bed private psychiatric facility that specialises in the provision of high‑quality inpatient and outpatient mental health services. All treatments offered are aimed at helping people improve their psychological and emotional well‑being in a safe and supportive workplace. Individuals are exposed to a variety of therapeutic, recreational and occupational activities as a means of restoring health.
The Victoria Clinic offers a supportive and friendly environment with professional development opportunities. It is close to public transport, has free onsite parking and is close to Chapel Street restaurants and shopping.
Qualifications
Excellent interpersonal and communication skills
Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast‑paced environment
Strong attention to detail
Experience in MS Office (Outlook, Word, and Excel)
Works well independently and within a team
WebPas Hospital system, Zedmed software experience (Desired)
Key Responsibilities
Perform a broad range of administration duties
Answer and redirect calls
Organise appointments and prepare admission paperwork
Conduct follow‑up requests and make reminder calls for visits
Maintain accurate and effective record management systems including preparation of medical record
Perform Health Fund Checks as required
Manage the collection of excesses/co‑payments
Coordinate with staff from other departments
Complete other clerical tasks such as data entry
Benefits
Flexibility to work across one or multiple hospitals across our network
Discounted health insurance (non‑casuals only)
Continuous professional development, education & support provided to encourage growth
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