In the role of a Specialised Banking Manager, you will join the Transactional Banking team, servicing customers across Rockhampton, Mackay & Bundaberg as we strengthen our focus on customer obsession and winning together.

Responsibilities
Work alongside a team of experienced business bankers to identify customer needs and match them with transactional banking solutions
Be part of a high-impact team driving NAB’s market leadership in business banking.
Apply your knowledge of transactional banking and system integrations in a team that values innovation.
Support bankers across QLD to grow revenue and customer satisfaction through targeted transactional solutions.
Deliver exceptional service through meaningful customer connections.
Educate customers and stakeholders on NAB’s banking products and digital channels.
Identify prospects to increase customer participation and product usage.
Maintain compliance by adhering to risk, policy and procedural requirements while supporting innovation.





Qualifications
Experience in transactional or business banking (preferred).
Front line customer service and sales experience.
Ability to work independently and manage your own business.
Solid commercial acumen and customer focus.
Interest or experience in financial technology and system integration.
Passion for improving customer outcomes and understanding market trends.
Exceptional communication skills.

Diversity and Inclusion

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
J-18808-Ljbffr

📌 Specialised Banking Manager Mackay (Australia)
🏢 NAB
📍 Australia