Terry's Tradies Pty Ltd is seeking an experienced Locksmith Workshop Manager to lead our Burleigh Heads workshop.
Reporting directly to the General Manager, this senior leadership role combines hands‑on locksmithing with workshop management, staff leadership and operational oversight. You will be responsible for leading our workshop team, maintaining high standards of workmanship, improving productivity and ensuring the smooth day‑to‑day operation of the business.
What You'll Be Doing
Your responsibilities will include, but are not limited to:
Leading, mentoring and supporting workshop locksmiths and apprentices
Managing daily workshop operations, workflow and job allocation
Scheduling work to maximise productivity and efficiency
Quality assurance of completed work before dispatch
Providing technical guidance and support to workshop staff and on road locksmiths
Preparing quotations and assisting with technical customer enquiries
Managing inventory, purchasing and supplier relationships
Maintaining workshop equipment and a safe, organised workplace
Ensuring compliance with Workplace Health & Safety requirements
What We're Looking For
To be successful in this role you will have:
Minimum 5 years' experience as a qualified locksmith
Previous workshop leadership or supervisory experience
Strong technical knowledge across residential, commercial and automotive locksmithing
Experience with Promaster key manager software and restricted key systems
Experience cutting and programming automotive keys, ignition repairs etc
Strong organisational, leadership and problem‑solving skills
Experience managing stock and purchasing
Why This Role?
This is an opportunity to take ownership of a busy workshop within one of the Gold Coast's longest-established locksmith businesses.
You'll report directly to the General Manager, lead an experienced team, help shape workshop operations and play an significant role in the continued success of the business.
What We Offer
Market-market-competitive salary package based on experience
Modern workshop and quality equipment
Supportive management team
Stable, long‑established business with an outstanding reputation
Positive team culture
About Us
Terry's Locksmiths has proudly served the Gold Coast since 1975 and has built a reputation for quality workmanship, reliability and technical expertise across residential, commercial and automotive locksmithing.
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