This role combines hands-on application and infrastructure support with proactive monitoring, incident response and continuous improvement. You will help maintain the availability, performance and resilience of 24×7 production systems while improving monitoring and early issue detection.
Key Responsibilities
Monitor and maintain critical OT systems and interfaces
Triage incidents and perform first-response and recovery activities
Support production, disaster recovery, test and development environments
Improve system monitoring, alerting and observability
Investigate performance issues and security incidents
Manage application administration, user access and infrastructure activities
Coordinate system changes, releases, patches, upgrades and certificate renewals
Analyse system capacity, performance and operational trends
Support OT communications network monitoring and troubleshooting
Participate in business continuity and disaster recovery exercises
Manage technical vendors and service providers
Contribute to process improvement and emerging OT technology initiatives
Participate in an on-call support roster
About You
Robust application support experience within an IT, OT or network management setting
Experience supporting highly available 24×7 production systems
Hands-on knowledge of Linux systems and incident troubleshooting
Exposure to Kubernetes, AWS, Oracle Database, Nagios or Grafana
Scripting or programming capability across Python, Bash, SQL or JavaScript
Experience with change, release and incident management
Robust analytical, communication and stakeholder engagement skills
Tertiary qualifications in IT, computer science or a related discipline are preferred
This is an excellent opportunity to work with emerging energy technologies while improving the reliability and performance of systems that support the evolving electricity network.
Apply now or contact Joseph on email_hidden for a confidential discussion and further information about the role.
📌 Devops Support Engineer Melbourne (Australia)
🏢 Talent
📍 Australia
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