Jacana Energy is seeking a Customer Resolution Specialist based in Darwin to investigate and manage complex customer issues, including escalations and sensitive enquiries. You will prepare written responses, analyze trends, and collaborate across teams to ensure fair, customer-focused outcomes.
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The role requires robust analytical, communication and stakeholder management skills in a rapid-paced, regulated workplace and is located in Darwin.
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📌 Specialist, Complex Customer Resolutions & Escalations Darwin (Australia)
🏢 Jacana Energy
📍 Australia
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