TAL in Australia is seeking a Customer Experience Manager to shape how customers experience TAL by simplifying interactions and removing friction across key journeys. You'll work across channels to drive meaningful improvements that help customers understand and value their cover.
This hands-on role partners with cross-functional teams, navigates regulatory requirements, and focuses on improving retention and overall customer engagement while delivering transparent, customer-first communications.
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📌 Customer Experience Manager: Flexible, Impactful Cx Leader Melbourne
🏢 TAL
📍 Melbourne