SGCH, a leading not-for-profit community housing provider in NSW, seeks a Head of Customer Voice to steer customer experience, complaints handling, and community connections across the organisation.
Reporting to the Director Customers, Shared Services, you will provide enterprise-wide leadership to ensure insights shape decision-making and service delivery.
You will lead customer-focused functions in a regulated workplace, driving continuous improvement and collaborating with internal and
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📌 Head Of Customer Experience & Community Voice (Sydney)
🏢 SGCH
📍 Sydney
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