Real-Time Contact Centre Workforce Planner (Hybrid) (Sydney)

Real-Time Contact Centre Workforce Planner (Hybrid) (Sydney)

03 Aug
|
Hcf Australia
|
Sydney

03 Aug

Hcf Australia

Sydney

HCF Australia is seeking a Workforce Planner to optimise contact centre resources, manage real-time performance and deliver actionable insights.
Based in Parramatta with hybrid work available, you'll partner with leaders to ensure the right people are in the right place at the right time.
You'll monitor service levels, develop rosters, analyse trends and produce reports to drive operational decisions.
Robust Excel and stakeholder skills are essential.
#J-*****-Ljbffr

📌 Real-Time Contact Centre Workforce Planner (Hybrid) (Sydney)
🏢 Hcf Australia
📍 Sydney

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