As a Technology Business Partner, you will align technology services and solutions with organisational priorities to deliver measurable business value.
Working closely with business leaders and teams, you will build trusted relationships, understand their needs, challenges and opportunities, and translate these insights into technology-enabled solutions that support successful business outcomes.
What will you be doing?
Collaborating with senior leaders to shape and deliver technology strategies that support business objectives and long-term goals
Developing explicit roadmaps for technology and process improvements, identifying opportunities for innovation that drive measurable business value
Building and maintaining deep knowledge of business domains, acting as the trusted advisor and primary contact between ETS and business units
Supporting technology budgeting, monitoring spend, and ensuring investments align with business priorities while delivering maximum value
Establishing strong relationships across business and technology leaders, ensuring IT initiatives, services, and strategies remain aligned to organisational needs
Overseeing the performance of technology services, ensuring service levels meet or exceed expectations, and acting as an escalation point for timely issue resolution
Ensuring technology solutions comply with regulatory requirements, organisational policies, and security standards, mitigating risks across projects and services
What are we looking for in you?
Experience in successfully aligning IT services with business goals, preferably in an IT management or IT business partner role,



where you have demonstrated project management, change management, and stakeholder engagement
A strong understanding of business processes and how technology can drive business outcomes
Excellent communication and interpersonal skills
Ability to manage multiple priorities and projects simultaneously
Strong problem-solving and decision-making abilities
Familiarity with IT governance frameworks and best practices
Proficiency in IT service management (ITSM) and project management tools
Ability to travel as needed to sites across WA
What can we offer you?
Work with cutting-edge technologies and be part of a team driving technology transformation across RACWA
Join a team that values personal development and enables continuous learning opportunities, certifications, and career progression within a supportive and growth-focused environment
Benefit from flexible and hybrid working arrangements, including temporary remote work options and a focus on work-life balance
Contribute to high-impact projects or products that directly enhance RACWA's services to its members and the community
Be part of an organisation that embraces diversity and inclusion, ensuring a welcoming environment for all employees




Take advantage of a strong focus on employee wellbeing, including mental health support, wellness programs, and fitness incentives
Engage in meaningful community and social responsibility initiatives that align with RACWA's values and mission
About RAC
RAC WA is a member-focused organisation dedicated to serving the Western Australian community.
Our mission is to create a safer, more sustainable, and connected future for all Western Australians.
RAC values inclusivity, diversity, and flexibility in the workplace.
As an Equal Opportunity Employer, we welcome everyone.
RAC is an equal opportunity employer.
We continue to build an inclusive workplace where we respect and celebrate differences.
We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds.
RAC is a purpose-led member organisation.
Established in ****, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members.
At RAC we don't have shareholders.
That means we reinvest our profits for the better of our members and our State.
Our Purpose is to be the driving force for a better WA.
Our Vision to **** is to create a safer, sustainable and connected future for Western Australians.
Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA.
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📌 Technology Business Partner (Western Australia)
🏢 03IIA RACWA Holdings
📍 Western Australia