Intensive Family Support Team Leadership
Max term | Full Time till 30-Dec-****
Salary: $108K + Super + Salary Packaging
Location: Ipswich QLD ****
Responsibilities
Provide expert practice advice, coaching and supervision to a team of Case Managers.
Assist the Program Manager with the allocation and management of caseloads.
Respond to referrals in line with Intensive Family Support policies and procedures.
Support practitioners to deliver safe, high-quality and compliant services.
Foster robust relationships with internal and external stakeholders to improve outcomes for families.
Engage directly with families in their homes and community settings to overcome barriers to participation.
Deliver brief therapeutic interventions and practice support where required.
Contribute to continuous improvement, service quality and positive team culture.
Qualifications
A degree qualification in Human Services, Social Work, Psychology, Social Sciences or a related discipline.
Demonstrated experience working with families facing complex challenges, including mental health concerns, disability, domestic and family violence, and child protection issues.
Strong knowledge of Child Protection and Domestic and Family Violence legislation.
An understanding of the needs of Aboriginal and Torres Strait Islander families, including the impacts of intergenerational trauma.




Experience providing supervision, coaching and practice leadership to frontline practitioners.
The ability to apply evidence-based therapeutic approaches and early intervention principles.
Sound crisis management skills, including an understanding of vicarious trauma and self-care strategies.
Excellent stakeholder engagement skills and the ability to build collaborative partnerships that achieve positive outcomes for families.
Completion of a national police history check, qualifications, referee checks, and clearance to work with children/vulnerable people.
Benefits
Rewarding work – every day you know you're making a real difference.
Not-for-profit salary packaging, reducing your tax.
Free external, confidential counselling and access to chaplaincy support.
Volunteering opportunities.
Opportunity to purchase additional annual leave.
Extra leave including Mission Australia Thank You Day & Work Anniversary Day off.
Equal Opportunity Statement
We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
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📌 Senior Practitioner (Queensland)
🏢 Iaawg
📍 Queensland