If you're an experienced technical leader looking to build and mentor a high-performing post-sales team, this is an chance you don't want to miss.
Join one of the fastest-growing cybersecurity companies, helping some of the world's largest organisations secure identities across cloud, on-prem, and hybrid environments.
Lead the APJ Customer Solutions team, working with enterprise customers and cutting-edge identity security technology.
The Role
You'll lead a team of Customer Solutions Specialists across APJ, driving successful deployments, technical onboarding, and customer adoption for enterprise customers.
This is a hands‐on leadership role where you'll partner closely with Customer Success, Support, and Engineering while helping customers maximise the value of a market‐leading cybersecurity platform.
What You'll Be Doing
Lead, mentor, and grow a high-performing Customer Solutions team across APJ
Oversee enterprise deployments and technical onboarding
Drive customer adoption, retention, and long‐term success
Partner with Customer Success, Support, and R&D; to deliver exceptional customer outcomes
Provide technical leadership across identity, networking, and security technologies




Deliver technical workshops and enablement programs
Monitor team performance and continuously improve delivery processes
You'll Bring
6+ years' experience in Professional Services, Post‐Sales, Solution Architecture, or Customer Solutions within a software vendor
3+ years leading technical or customer‐facing teams
Strong technical expertise in Active Directory, Microsoft Identity, Networking, and Information Security
Experience working with large enterprise and global customers
Proven ability to build, coach, and develop high-performing technical teams
Excellent stakeholder management and leadership skills
Nice to have:
Identity Security or Cybersecurity experience
AI or Cloud Security knowledge
Experience working in fast-growing SaaS or cybersecurity companies
What's on Offer
Leadership opportunity across the APJ region
Work with Fortune 100 and global enterprise customers
High-growth cybersecurity company with an outstanding product and culture
Collaborative environment with strong leadership and career progression
Hybrid working with regional travel (up to 25%)
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📌 Customer Solutions Manager - Apj | Identity Security | Sydney Or Melbourne (New South Wales)
🏢 UltraTalent
📍 New South Wales