Semtech in Melbourne is seeking an experienced Technical Support Manager to lead L2/L3 M2M device and airtime service support, across mobile and satellite networks.
You will troubleshoot complex issues hands-on and mentor a small team of L2 engineers, while collaborating with Sales, Accounts, and network provider teams.
This role requires an engineering degree and a track record of incident management, vendor escalations, and proactive service improvements, with solid stakeholder management and
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📌 M Tech Support Lead/Incident Mgmt (Melbourne)
🏢 Semtech
📍 Melbourne
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