Join our Strategy, Insights and Communications team as a Senior Digital Communication Officer and play a key role in shaping the department's digital presence.
As the department's digital content specialist, you will lead the delivery of accessible, user-focused content across websites, intranet and email channels, helping ensure our information is engaging, easy to use and reaches the audiences who need it most.Working within a collaborative, multidisciplinary team of strategists, engagement professionals and communicators, you will partner with business areas across the department to deliver best-practice digital communication outcomes that support Queensland women, Aboriginal and Torres Strait Islander peoples and multicultural communities.In this role, you will:- Lead the development, publication and optimisation of content across the department's websites, intranet and franchise channels.
- Provide expert advice on digital publishing, content design, accessibility, usability and user experience.
- Sevelop and coordinate audience-focused content across digital channels, including web, intranet, email, social media and multimedia platforms.
- Support the planning, delivery and evaluation of digital communication campaigns and initiatives.
- Manage and utilise digital communication platforms, including content management systems and email marketing tools, to support communication and engagement activities.
- Analyse digital performance data and audience insights to improve content effectiveness, audience reach and user experience.




- Collaborate with communication and creative professionals to deliver engaging digital storytelling and multimedia content.
- Contribute to content strategies, governance frameworks, standards and continuous improvement initiatives across the department's digital channels.We're looking for a motivated digital communications professional with experience developing and managing high-quality digital content, a strong understanding of accessibility and contemporary digital communication practices and a passion forcreating positive online experiences.You will bring:- Experience managing website, intranet and email content in a fast-paced setting.
- Strong knowledge of digital publishing principles, accessibility requirements and user-centred design.
- Well-developed analytical skills and the ability to use data and insights to drive continuous improvement.
- Excellent stakeholder engagement and communication skills, with the ability to build productive working relationships across diverse teams.
- Strong organisational skills, attention to detail and the ability to manage competing priorities and deliver results.This is an exciting opportunity to help deliver impactful digital communication outcomes while working in a supportive, high-performing team committed to innovation, collaboration and continuous improvement.Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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📌 Senior Digital Communication Officer (Queensland)
🏢 Queensland Government
📍 Queensland