Client-Facing Tier 2 It Support Specialist (Perth Msp) (Western Australia)

Client-Facing Tier 2 It Support Specialist (Perth Msp) (Western Australia)

03 Aug
|
Managed IT
|
Western Australia

03 Aug

Managed IT

Western Australia

Managed IT Pty Ltd in Perth is seeking a client-facing Tier 2 Support Specialist to work on-site with metropolitan clients, primarily in professional services and regulated sectors.
You will escalate from Tier 1, resolve complex incidents, and act as a trusted extension of each client's own team.
You will maintain relationships, manage expectations, and contribute to service improvements while aligning with SLAs.
A robust technical background with AD, M365, and ITIL practices is essential.
#J-*****-Ljbffr

📌 Client-Facing Tier 2 It Support Specialist (Perth Msp) (Western Australia)
🏢 Managed IT
📍 Western Australia

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