Business Support Manager
Lead operations.
Build capability.
Drive growth.
In office, visible role.
An established and growing engineering consultancy is seeking an experienced Business Support Manager to join its leadership team and play a pivotal role in supporting the next phase of business growth.
Based in Strathfield, this is a rare opportunity to work alongside senior leaders, taking ownership of business operations while helping build the people, systems and processes that underpin a high‐performing professional services business.
About the Business
Our client is a respected Australian consultancy delivering structural engineering services across the built environment.
Working closely with architects, developers, builders, project managers and asset owners, the business has built a strong reputation for technical excellence, collaborative partnerships and outstanding client service.
With ambitious growth plans, investment in technology and a focus on operational excellence, this is an exciting time to join a business that is investing in its future.
The Opportunity
Reporting directly to the Directors, you'll lead the day-to-day operational management of the business.
Joining initially to ensure a seamless transition during a planned maternity leave, you'll quickly become a trusted member of the leadership team with responsibility for people and culture, resource planning, operational performance, business support and continuous improvement.
This is a genuine leadership role where you'll have the chance to influence how the business operates while enabling technical teams to perform at their best.
you'll be responsible for:
Leading the day-to-day operations of the business
Managing people and culture initiatives including recruitment, onboarding, engagement and performance support
Coordinating workforce planning, resource allocation and team capacity




Leading the administration and business support function
Driving continuous improvement across systems, workflows and operational processes
Supporting the implementation of business systems and digital transformation initiatives
Developing operational reporting, KPIs and business insights
Working closely with the Directors to support strategic growth initiatives
Building scalable systems and processes to support future expansion
About You
You are a proactive operational leader who enjoys improving businesses and supporting high‐performing teams.
You may currently be working as a:
Business Support Manager
Operations Manager
Practice Manager
Business Manager
Office Manager with operational leadership responsibilities
To be successful, you'll bring:
Experience leading operations within engineering, architecture, construction, consulting or another professional services environment
Robust leadership and stakeholder management capability
Experience across people, operations and resource planning
A continuous improvement mindset with the ability to implement better systems and processes
Strong organisational, communication and problem-solving skills
Commercial awareness and confidence working alongside senior leaders
Why Apply?
This is an opportunity to join a business where you'll have genuine influence over how the organisation grows and operates.
You'll enjoy:
A highly visible leadership role working closely with the Directors
The opportunity to shape business operations and internal culture
A growing organisation with ambitious expansion plans
A collaborative, supportive and people-focused environment
The chance to lead operational improvement projects that make a lasting impact
Long‐term career growth as the business continues to scale
If you're an experienced operational leader who enjoys building efficient businesses, developing people and driving continuous improvement, we'd love to hear from you.
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📌 Business Support Manager (Sydney)
🏢 Futureyou
📍 Sydney