Lead and develop four direct reports across warehouse operations, transport and inventory in both Australia and New Zealand, acting as the senior escalation point for their wider teams.
Guide the strategic direction and planning of fulfilment and distribution operations across ANZ to drive capability improvement and cost competitiveness to the organisation's global standard.
A rare opportunity to join a market-leading international consumer products organisation has become available.
Our client is looking for a Supply Chain Manager to take ownership of fulfilment and distribution operations across Australia and New Zealand.
This role sits at the centre of the ANZ operation, owning both the strategic direction of the supply chain and its day-to-day execution against service, cost and commercial targets across two markets.
Leading four experienced managers across warehousing, transport, inventory and New Zealand operations, the position will suit a supply chain professional who moves comfortably between the leadership table and the distribution centre floor, and who can bring cross‐functional stakeholders with them.
Key Responsibilities
Lead omnichannel fulfilment and distribution centre operations across ANZ, with full accountability for OTIF service levels and total delivery cost across inbound, outbound, repacking, reverse logistics and inventory control
Manage and develop four direct reports spanning Australian warehouse operations, transport, inventory and New Zealand warehouse operations, along with their teams
Own the day‐to‐day performance of procurement,



inventory, warehousing and transport, ensuring process discipline is maintained and planned deadlines are met
Develop and execute distribution network strategy across DC footprint, hub locations, delivery channels and 3PL partnerships to optimise cost and speed to customer
Represent supply chain within the market management team and embed the function into broader commercial, promotional and new product launch planning
Drive throughput, productivity and process improvement projects across the distribution centres, lifting team capability toward global standards
Partner with marketing, finance, IT, QA, planning, R&D; and external suppliers on stock fulfilment and inventory management
Improve the end‐to‐end delivery and post‐purchase experience so it remains competitive against local e‐commerce benchmarks, covering click and collect, pickup centres and last mile carriers
Strengthen data integrity and system integration across fulfilment platforms and enterprise systems
Oversee trade compliance and customs activity, applying current international trade law and FTA arrangements to cross‐border movement
Key Requirements
Tertiary qualification in supply chain,



logistics, business or a related discipline
Minimum five years in a comparable direct‐to‐consumer supply chain, distribution or operations management role, ideally within retail, FMCG or e‐commerce
Demonstrated experience leading sizeable operational teams, including managing through other managers or supervisors
Track record of building and executing distribution or network strategy with ownership of cost and service outcomes
Strong planning, forecasting and replenishment expertise, with exposure to S&OP; processes
Practical working knowledge of warehousing, purchasing, inventory, transport and distribution procedures in a live DC workplace
Advanced ERP capability, with Oracle experience highly regarded, alongside strong MS Office skills
Project and system implementation experience within an operational function
Clear and confident communicator who can influence senior stakeholders and hold operational teams to account
The Prospect
This role offers significant visibility within a global organisation and the opportunity to influence supply chain strategy across Australia and New Zealand.
You will join a stable business with a strong market presence, a collaborative leadership team and a genuine commitment to continuous improvement and operational excellence.
Travel will be required from time to time, along with occasional flexibility outside standard business hours to support collaboration with global stakeholders.
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📌 Head Of Supply Chain And Operations (Sydney)
🏢 Alexander Appointments
📍 Sydney