Technical Service & Sales Specialist | Heavy Industry or Industrial Experience
Heavy Industry or Industrial experience essential
80% of your time on technical support and 20% developing customer relationships
Work closely with internal sales and service teams to deliver outstanding after-
Heavy Industry or Industrial experience essential
80% of your time on technical support and 20% developing customer relationships
Work closely with internal sales and service teams to deliver outstanding after-
Technical Service & Sales Specialist | Heavy Industry or Industrial Experience Required | Step Off the Tools!
Turn Your Technical Experience into a Technical Sales Career!
Heavy Industry or Industrial experience essential
Join a company with decades of success in the machinery industry
Supportive, close-knit team based in Blacktown
Company vehicle + commission + genuine career progression
About the Company
Our client is a market-leading supplier of machinery and mechanical equipment, backed by decades of industry experience and a reputation for technical excellence.
Servicing customers across a range of heavy industry and industrial sectors, they combine premium products with exceptional customer support.
Despite their continued growth, they've maintained a supportive, team-focused culture where people are genuinely valued, achievements are celebrated, and long-term careers are built.
The Opportunity
Are you an experienced Service Technician, Field Service Engineer, Mechanical Fitter, Maintenance Technician, or Mechanical Engineering Graduate with a background in heavy industry or industrial environments?
If you're ready to step away from the tools and into a customer-facing technical role, this is the perfect chance.
You'll use your industry knowledge to solve customer problems, provide technical advice, and build long-term relationships—spending approximately 80% of your time on technical support and 20% developing customer relationships and sales opportunities.




Your Responsibilities
Provide expert technical advice and troubleshooting support to customers.
Build strong relationships with existing clients and identify opportunities to grow accounts.
Visit customer sites across NSW (with occasional interstate travel) to provide demonstrations and technical support.
Attend industry trade shows and customer events.
Work closely with internal sales and service teams to deliver outstanding after-sales support.
Recommend equipment and technical solutions tailored to customer requirements.
About You
To be successful, you'll bring:
Proven experience working within heavy industry or industrial environments is essential.
Experience in industries such as manufacturing, mining, construction, steel, materials handling, processing, engineering, or similar industrial sectors will be highly regarded.
Experience as a Service Technician, Field Service Engineer, Mechanical Fitter, Maintenance Technician, or in a similar mechanical role.
Strong mechanical aptitude and fault-finding skills.
A genuine desire to transition into technical sales and customer relationship management.
Excellent communication skills with the ability to explain technical concepts clearly.
A Mechanical Engineering qualification is highly regarded but not essential.
Current driver's licence and intermediate Microsoft Office skills.
Why Join This Business?
Step off the toolsinto a rewarding technical sales career.
Competitive salary plus commission and a fully maintained company vehicle.
Work with an established leader in the machinery industry.
Supportive leadership and a collaborative team culture.
Clear career progression into senior technical sales and account management.
Regular team celebrations and a business that genuinely invests in its people.
If you have a background in heavy industry or industrial environments and are looking to leverage your technical expertise in a commercial role with real career progression, we'd love to hear from you.
#J-*****-Ljbffr

📌 Technical Service & Sales Specialist | Heavy Industry Or Industrial Experience (Sydney)
🏢 Katz Recruitment
📍 Sydney