Opportunities available from Level 1 through to Level 2
Experience in IT Service Desk, Desktop Support, Field Support or Service Delivery environments
We're recruiting several IT Service Delivery professionals to join a collaborative IT Operations team supporting users across multiple locations.
These opportunities are suited to Service Desk Analysts, Desktop Support Engineers, IT Support Analysts and Field Engineers looking to further develop their careers in a contemporary enterprise environment.
Key Responsibilities
Provide onsite and remote technical support to end users
Troubleshoot Microsoft 365, Windows devices, mobile devices, printers and collaboration tools
Manage incidents and service requests through ITSM platforms
Support onboarding, offboarding,



device deployments and access management
Assist with technology rollouts, upgrades and asset management
Deliver exceptional customer service while meeting service level targets
About You
Experience in IT Service Desk, Desktop Support, Field Support or Service Delivery environments
Microsoft 365 and Windows support experience
Knowledge of Active Directory / Entra ID
Exposure to ServiceNow, Jira or similar ITSM platforms
Strong troubleshooting, communication and customer service skills
#J-*****-Ljbffr

📌 Information Technology Support Engineer (Melbourne)
🏢 Jenny Barbour It & Project Recruitment
📍 Melbourne