Cafe Attendant | Rottnest Express Journey Beyond•Fremantle, Western Australia, Australia
About Us
Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island.
In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.
About Journey Beyond
Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and Current Zealand, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in **** and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.
Requirements
About You
If you want a lifestyle where your work is respected and valued and you thrive on guest interaction, then you are reading about the right role!
The ideal candidate will be passionate about creating positive guest experiences and will love the buzz from working in a busy tourism & hospitality environment.
They will also be a team player with a demonstrated positive "can-do" attitude and have flexibility to work varied hours including early 6.00am starts, weekends and public holidays.




About The Role
The Northport Café Attendant works alongside the Café Supervisor and is responsible for providing exceptional customer service to guests and visitors.
Ensuring that we stay true to our core promise of 'Sharing Special Places and Shaping Lasting Memories' with each and every customer interaction.
Key responsibilities will include
Delivering exceptional and engaging guest experiences and consistent service
Taking and serving customer orders
Operation of coffee machine and other café equipment
Preparing, presenting, and cooking food, including maintaining food displays to a high standard
Helping to ensure café operation runs smoothly
Cleaning of Café & Kitchen work area as required
Processing customer purchases through POS system accurately and correctly
Ensuring that the terminal's tables, chairs and dining area remain clean and tidy at all times
Adherence of operational procedures and WHS requirements
It is Desirable That You Have:
A relevant qualification in Hospitality or equivalent experience - highly regarded
SITHFAB021- Responsible Service of Alcohol or Approved Bar Managers highly regarded
HLTAID011 - Provide First Aid & Cardiopulmonary Resuscitation
Barista Training - highly regarded
Demonstrated experience in fast paced customer service environments.
A strong personal commitment to excellent customer service
Good understanding of coffee & food preparation and service
Knowledge of Work Health and Safety, Food Handling and Hygiene requirements & guidelines
What We Offer
Generous discounts on Journey Beyond travel and experiences
An attractive salary and positive work environment
Study Assistance Policy
A career with opportunities for progression, transfers, and secondments
Employee Referral PolicyParental Leave program
Purchased Leave policy
Employee Assistance Program
Discounts on Journey Beyond merchandise
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📌 Cafe Attendant | Rottnest Express (Western Australia)
🏢 Journey Beyond
📍 Western Australia