Job Title: Sales & Customer Service Officer (Adelaide Airport, Casual)
Overview
We are looking for a sales‐motivated, customer‐oriented individual to join the Adelaide Airport team on a casual basis.
The role focuses on driving revenue through vehicle rentals, upselling additional services, and providing excellent customer service in a rapid‐paced environment.
Responsibilities
Greet and assist customers in renting vehicles based on preferences and needs.
Process rental agreements accurately and efficiently.
Promote and upsell additional products and services.
Address customer inquiries and concerns promptly and professionally.
Achieve or exceed individual and team sales targets.
Inspect vehicles before and after rental periods, noting any damages.
Maintain knowledge of current promotions, services, and products.
Build strong customer relationships to encourage repeat business and referrals.
Detail and clean vehicles to business quality standards.
Refuel and transport vehicles.
Qualifications
Previous experience in sales, customer service or retail.
Car rental experience highly desirable.




Excellent communication and interpersonal skills, with a customer‐first mindset.
Confidence using computer systems and technology.
Ability to work efficiently in a fast‐paced, high‐pressure environment.
Flexibility to work on a rotating shift roster – 7 day shift work including weekends and public holidays.
Valid Australian driver's licence with a clean driving record.
Full working rights in Australia (current and ongoing).
Positive, proactive and team‐oriented attitude.
Benefits
Competitive hourly rate + casual loading + uncapped incentives.
Performance‐based incentive program.
Ongoing training and career development opportunities.
Global brand opportunities across AU/NZ and beyond.
Same‐day pay through our financial wellbeing partner.
Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!).
24/7 wellbeing support via EAP and the Calm App.
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📌 Rental Sales Agent (Adelaide)
🏢 Europcar Group
📍 Adelaide