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Gold Coast | RACV Royal Pines Resort | Casual
Generous employee advantages & discounts on RACV products & 10 resorts
Join a trusted Australian brand & Victoria's largest member-based organisation
Great things start here
Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.
At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences,enjoy the best of tourism and have room to grow in a changing industry that's yours to shape.
Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.
About the Opportunity
Do you enjoy maintaining the safety and integrity of a secure workplace?
An exciting opportunity has arisen for a Security Officer, to join our professional security team, who play a key role in our large resort operations.
In the fast-paced setting of a resort, our dedicated team of Security Officers take pride in their responsibility to maintain and promote a safe and secure environment for all guests and employees.
This could be just the right role for you?
Our security team monitor Royal Pines Resort, 24 hours/7 days week, working shift times 6am-2pm, 2-10pm & 10pm-6am.
Reporting to the Safety & Security Supervisor, your key responsibilities include:




Building & maintaining positive working relationships with internal & external stakeholders, including staff, guests & contractors
Crowd control throughout the resort & property including group arrivals/departures, large conferences and events, bars & restaurants
Traffic & parking control
Patrolling the property and surveillance duties
Monitoring various systems incl.
security, alarms, CCTV, and access point control
Check alarm systems and fire equipment
Maintain operation logs, accurate record keeping responding to incidents, investigation & report writing
Safeguarding company assets & managing security risks
Respond to emergency situations & liaise with emergency services
Maintaining the RACV values and culture
What you'll need to be successful
Valid QLD Security Licence (incl. Crowd Controller & Monitoring), Driver's Licence, First Aid/CPR, WWCC Blue Card, Responsible Service of Alcohol (RSA) Certificate, essential
Full availability and a genuine committment to flexibly work a 7 day rotating roster including days 6am-2pm, afternoons 2pm-10pm, weekends & public holidays + occasional overnight shift 10pm-6am




Previous hotel security experience performing the above duties in a 4-5 star hotel/resort or similar work environment
Experienced in managing multiple systems including fire safety, CCTV, intruder alarms and access control
Attention to detail, highly organised & excellent time management skills
Competent computer skills in MS Office applications & systems - email, daily log, auditing, incident report writing & communication
Experience responding to first aid emergencies, fire emergencies& safety situations, drills and use of equipment
Excellent communication, decision making and negotiation skills, and maintaining effective working relationships with stakeholders
Work well in a team environment or be responsible to work autonomously,maintaining a friendly, professional and positive attitude
Provide guests with a warm welcome and a consistent high standard of 5 star service
Excellent personal presentation
We are Offering
Casual 3+ shifts week + penalties evenings, weekends & public holidays
Healthy team culture + values led organisation
Generous employee benefits & discounts on RACV products & 10 resorts
Health & wellbeing employee discounts & benefits including gym & golf membership, employee giving & volunteer program, parental leave, employee assistance program + more
Employee of the month awards & recognition programs
Training, development and career progression opportunities
Uniform
Complimentary parking onsite
The RACV difference
Be part of a team who cares.
Back your ambition and find a new career with RACV.
#J-*****-Ljbffr

📌 Security Officer (Queensland)
🏢 RACV
📍 Queensland