VOCUS is seeking a T2 Engineer in Melbourne to support the Operations Command Centre. The role requires monitoring, diagnosing, and resolving tickets across voice services while meeting KPI/OLA targets. It is a full-time, on-site position in a 24/7 roster.
The ideal candidate will have 3+ years in telecom operations, VOIP expertise, and solid security awareness. NV1 clearance and Australian citizenship are essential for this role.
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