Job description
The opportunity
Resthaven is a values-driven organisation with a strong reputation across South Australia for delivering aged care that genuinely puts people first.
Australia's community aged care sector is in transformation and Resthaven has experienced significant growth over the last few years resulting in the need for an additional senior operations leadership position.
Reporting to the Executive Manager Community Services, you will hold genuine line management responsibility across a portfolio of community services sites, shaping service quality, financial performance, and the culture of a team doing meaningful work for older South Australians and their families.
What you will lead
You will oversee all aspects of business operations across range of community sites involving centre-based operations and in-home service delivery, ensuring person-centred and consumer-directed care principles are embedded in everything we do. You will hold line management responsibility for site managers and their teams, drive financial performance through budget oversight and resource optimisation whilst maintaining high standards of service delivery that exceed compliance requirements. Overall, providing leadership to support older people in continuing to live well in their own homes.
What we are looking for
Senior leadership experience in health, aged care or community services, with the ability to work autonomously
Demonstrated ability to manage quality systems and accreditation in community aged care
Budget management and financial literacy across program and regional budgets
Robust change management track record in a reform environment
Exceptional interpersonal, written,
and verbal communication skills with the ability to influence and engage diverse stakeholders
Business development and innovation
Demonstrated ability to counsel staff and clients, handle conflict, and negotiate acceptable solutions
Qualifications and experience
Essential:
Postgraduate tertiary qualifications (preferred) or equivalent senior leadership experience
Ability to satisfy Key Personnel Requirements of the Aged Care Act ****
Experience in direct health service delivery or management of a health-related setting at a senior level
Experience leading a complex and diverse service offering
Current driver's licence
Desirable:
Knowledge of home care funding guidelines, standards, and claiming processes
Knowledge of aged care standards
Awareness of older people and factors impacting their wellbeing
Knowledge of contemporary community services delivery models
Why Resthaven
We are proud to be a workplace where operational and leadership expertise is genuinely valued, and where our people are supported to develop, lead, and grow. At Resthaven, you will join a team that takes its culture as seriously as its care standards: inclusive, respectful, and grounded in person-centred values.
This is a meaningful role with genuine influence. If you are an experienced leader ready to shape how community aged care is delivered across South Australia and make a real difference to older people and their families.
General enquiries
- ******
Role specific enquiries
- ****** using the subject line:
Senior Operations Manager - Community Services enquiry via EthicalJobs
.
Resthaven is committed to a diverse and inclusive workplace. We welcome applications from all backgrounds and lived experiences.
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