Job Description
We are seeking an experienced Functional Consultant with expertise in Sales Commissions and Incentive Compensation Management (ICM) solutions. The successful candidate will work closely with business stakeholders to gather requirements, design commission processes, configure solutions, and support implementation and optimisation initiatives across modern commissions platforms.
Lead discovery workshops with Sales, Finance, Revenue Operations, HR, and Compensation stakeholders.
Gather, document, and validate business requirements for commission and incentive compensation programs.
Translate compensation plans into scalable functional solution designs.
Configure and maintain commission plans, rules, quotas, territories, accelerators, bonuses, draws, and incentive calculations.
Design commission workflows, approval processes, and payout cycles.
Support data mapping and integration requirements with CRM, ERP, HRIS, and payroll systems.
Work alongside technical consultants and integration teams during implementation.
Perform solution testing, including unit testing, system integration testing (SIT), and user acceptance testing (UAT).
Troubleshoot commission calculation issues and investigate data discrepancies.
Produce functional specifications, configuration documentation, process flows, and user guides.
Deliver end-user training and support business adoption.
Recommend process improvements and best practices for incentive compensation governance and administration.
Provide post-go-live support and continuous optimisation.
Qualifications
Experience with one or more of: CaptivateIQ, Performio, SAP Callidus, Salesforce Spiff, or Everstage.




Strong understanding of sales commissions and incentive compensation.
Experience with business analysis, functional design, and solution configuration.
Excellent stakeholder management and communication skills.
Experience working with CRM, ERP, or payroll integrations is desirable.
Benefits
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well‐being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI‐driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
Equal‐Prospect Employer
NCS Australia is an equal‐opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community. At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
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📌 Functional Consultant – Sales Commissions / Incentive Compensation (New South Wales)
🏢 Ncs Group Australia
📍 New South Wales