Are you an experienced Workshop Manager or Assistant Service Manager ready to take the next step in your career?
Ifyou'relooking for more than just a job and want to be part of a business that plays a vital role in keeping Australia's transport industry moving,we'dlove to hear from you.
Vehicle Dealers International (VDI)
is the sole Australian distributor of Yutong buses. In Western Australia, VDI operates both the
Perth IVECO dealership
and
Yutong Bus Centre WA
, providing industry-leading sales, service, and parts support to commercial transport operators across the state.
We areseekinga motivated and hands-on leader to oversee our workshop operations. In this role, you will drive workshop performance, lead and develop a skilled team of technicians, ensure the highest standards of repair quality, deliver exceptional customer service, andmaintaina solid focus on safety, compliance, and operational efficiency.
About the Role
The Assistant ServiceManageris responsible forthe day-to-day leadership and management of workshop operations acrossthePerth Team. TheAssistant ServiceManager will utilise their heavy vehicle mechanical experience to support technicians with diagnostics, troubleshooting, repair planning, and technical escalations whilemaintainingoperational oversight of workshop performance,productivityand service delivery.
Key Responsibilities
Lead and oversee the day-to-day operations of the workshops, ensuring productivity, efficiency and service standards are achieved
Coordinate workshop workflow, technicianutilisationand job allocation to maximise labour recovery and customer satisfaction
Act as the primary escalation point for complex diagnostics,troubleshootingand technical enquiries
Liaise with OEM technical support teams whererequiredto resolve complex vehicle issues
Supervise,mentorand develop workshop technicians and apprentices
Participate in recruitment, onboarding and succession planning activities asrequired




Work closely with Service Advisors and the Warranty team to ensure effective communication and coordination of repair activities
Monitor workshop capacity and resources to ensure work is completed safely, efficiently and withinagreed timelines
Support the WA Warranty & Service Manager in delivering operationalobjectivesand business outcomes
About You
Tobe successful in this role, you will have:
Proven experience in a Workshop Manager, Workshop Supervisor, Leading Hand,Foremanor similar leadership rolein a heavy vehicle workshop environment
Strong diagnostic,troubleshootingand fault-finding capabilities across heavy vehicles
Sound understanding of workshop operations, workflowmanagementand technician productivity
Ability toprovidetechnical guidance, coaching and support to technicians and apprentices
Sound understanding of warranty processes, repairdocumentationand workshop systems
Strong communicationand interpersonal skills
Computer literacy and experience using workshop management systems such as Pentana or similar
Trade qualified Heavy Vehicle Mechanic (Certificate III in Heavy Commercial Vehicle Mechanical Technology or equivalent)
HR Driver's Licence(desirable)
Forklift Licence(desirable)
Why Join Us:
Competitiveremuneration
Access to OEM product training and ongoing professional development opportunities
Opportunity to work with leading heavy vehicle brands including IVECO and Yutong
Career development within a growing national organisation
Supportive and team-focused workshop environment
Stable, long-term employment with a respected industry leader
Commitment to safety,qualityand continuous improvement
Our Values
We are DRIVEN by our Company Values:
D
edication,
R
esponsibility,
I
nnovation,
V
alue,
E
xcellenceand
N
urture.
We are committed to creating an inclusive workplace where diversity is valued and every employee is empowered to succeed.
For more information about VDI Australia, visit

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#J-*****-Ljbffr

📌 Assistant Service Manager/Workshop Manager (Western Australia)
🏢 @
📍 Western Australia