Company Description
Lendi Group is transforming the way Australians find, buy and own property. As the company behind Lendi — Australia's original and #1 digital mortgage brand — and the iconic Aussie franchise network, we combine technology, distribution and deep property expertise to support customers across their entire property journey.
Lendi Group is transforming the way Australians find, buy and own property. As the company behind Lendi — Australia's original and #1 digital mortgage brand — and the iconic Aussie franchise network, we combine technology, distribution and deep property expertise to support customers across their entire property journey. Powered by our proprietary AI platform and a national network of 1,300 brokers and 220 retail stores, Lendi Group now manages a $107B+ loan book and continues to set the pace in the industry, recently recognised as Aggregator of the Year. Through our integrated Find–Buy–Own ecosystem and industry-leading Agentic platform, we're redefining how property decisions are made — delivering greater confidence, speed and simplicity for customers. This role sits at the centre of that next phase of growth.
To learn more about life at Lendi Group check out our blog:
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Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions, with a goal of becoming AI-native by June ****.
Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.
Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.
About The Role
The GM, Aussie Retail holds full national P&A; accountability for one of Australia's most recognised mortgage brands. This role presents a rare opportunity to lead and scale a national franchise network while driving sustained revenue and margin growth. The GM will focus on strengthening franchisee partnerships and network engagement, integrating Retail into a broader technology-enabled ecosystem, and shaping the future of retail mortgage distribution.




Job Description
Franchise Retail Strategy & Channel Growth
Develop and execute the national Franchise Retail growth strategy aligned to Group objectives
Scale the Retail footprint while protecting unit economics
Drive sustained productivity uplift across the franchise network
Ensure long‐term channel sustainability and margin discipline.
Inspirational Network Leadership
Lead and coach State Managers to build high‐performing, growth‐oriented teams
Build strong, trusted partnerships across the franchisee network
Foster a culture of accountability, collaboration and customer excellence
Act as a visible and credible leader across the Retail channel.
Performance & Commercial Accountability
Own Retail P&L; and operating budget
Monitor productivity metrics (lodgements, DPH, conversion, attachment)
Drive structured business planning and disciplined performance management
Embed data‐informed leadership supported by our Agentic platform.
Operating Model & Innovation
Lead adoption of agent‐assisted leadership tools to increase decision velocity
Champion the integration of Retail within the Find–Buy–Own ecosystem
Drive alignment between retail and broader distribution functions.
Leadership
Serve as a senior member of the Distribution Leadership Team, contributing to strategic direction, decision‐making, and organisational leadership.
Demonstrate cabinet solidarity and executive presence
Lead with integrity, accountability and long‐term growth focus.
Key Measurements
Retail revenue and contribution margin
Franchisee productivity and settlement growth
Network headcount growth and retention
State‐level NPS and engagement
Campaign adoption and product penetration
Budget performance and cost management.




Qualifications
10+ years senior leadership experience in mortgage broking, franchising or financial services distribution
Proven capability to grow and scale large sales or franchise networks
Strong commercial acumen with demonstrated P&L; ownership
Inspirational leadership style with ability to build trusted partnerships
Ability to balance growth, compliance and customer outcomes
Experience operating within a technology‐enabled, data‐driven environment preferred.
Additional Information
Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer‐first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.
Benefits
A vibrant, relaxed, yet professional culture.
Hybrid working arrangement designed to support work‐life balance, while fostering meaningful connection and collaboration.
A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
Generous paid Parental Leave: we celebrate our growing Lendi Group family with ***** weeks leave for primary carers and up to 4 weeks for secondary carers.
An additional week's Loyalty Leave each year after reaching 3 years' service.
Wellness initiatives with a robust focus on psychological safety.
We're committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best‐in‐class products.
This is an opportunity to shape the future of a fast‐growing, purpose‐driven company that's transforming the homeownership journey.
#Aussie
#J-*****-Ljbffr

📌 General Manager, Aussie Retail (New South Wales)
🏢 Aussie
📍 New South Wales