Oakford Homes is a well-established South Australian home builder recognised for quality design, reliable delivery and strong customer relationships.
About the Role
Reporting to senior management, the Sales Manager will lead sales performance, support contract progression, and play a key role in shaping customer and developer relationships.
This role combines people leadership, strategic sales oversight, business development and close collaboration with delivery, marketing and customer service teams.
Key Responsibilities
Lead, mentor and support a team of Sales Consultants to achieve sales targets and maintain a high standard of professionalism
Establish clear sales processes, performance expectations and reporting
Actively coach consultants through the full sales lifecycle, from enquiry through to signed contract
Work closely with the Marketing team to align sales strategy with campaigns, lead generation, display homes and digital activity
Provide market feedback to inform product offerings, pricing, promotions and positioning
Ensure sales messaging is consistent with Oakford Homes' brand and customer value proposition
Contract Administration - Stakeholder Role
Act as a key stakeholder in the contract administration process, supporting smooth progression from signed sales agreement to construction commencement
Collaborate with the Contract Administration team to ensure sales documentation, variations and customer selections are accurate and clearly communicated
Support issue resolution where required, acting as a link between sales, contracts, construction and customers
Ensure sales commitments align with contractual, regulatory and construction requirements
Customer Service Management




Oversee and lead the customer service function, ensuring a positive and professional client experience throughout the build journey
Establish service standards, communication protocols and escalation pathways
Monitor customer feedback, satisfaction and response times, implementing improvements where required
Work collaboratively with construction and administration teams to proactively manage customer expectations
Business Development
Identify and pursue business development opportunities, particularly for multi-unit, townhouse and development sites
Build and maintain strong relationships with developers, land agents, investors and referral partners
Contribute to feasibility reviews and sales strategies for development sites
About You
Demonstrated experience in residential construction or property sales, ideally in a senior or leadership capacity
Proven ability to lead and motivate sales teams and manage performance outcomes
Solid understanding of building contracts, sales processes and residential construction workflows
Experience working collaboratively across marketing, contract administration, customer service and construction teams
Commercially minded, with business development experience across developer and investor-led projects
Strong communication, negotiation and customer management skills
Organised, solutions-focused and comfortable working across multiple stakeholders
What We Offer
A senior leadership role within a growing and respected South Australian builder
Competitive remuneration package with performance-based incentives
Opportunity to influence sales strategy, customer experience and business growth
Supportive leadership team and collaborative internal culture
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📌 Sales Manager - Residential Construction (Adelaide)
🏢 @
📍 Adelaide