We're a locally founded, independent Creative Company + Advertising Agency.
Building unforgettable brand experiences, for ambitious brands.
We blend the scale and capability of a global Agency (with 6 offices across Asia + UK) with the attitude and agility of a small Agency.
Our capabilities extend across Advertising, Strategy, Digital/Social, Design, PR/Events and Media.
We are fortunate to work with some incredible brand including Paramount+, mycar, MG Motors, Toyota, Primo Foods, Intuit, Nexba, Arlo and many more.
Position
Account Director
Department
Account Management
Reporting to
Group Account Director
Purpose
As an Account Director at DO.
your primary goal is to lead and inspire industry-leading account management practices.
You will foster trusted relationships with our clients, champion creative excellence, and ensure exceptional delivery across all projects.
Your role is pivotal in aligning our agency's efforts with client objectives while upholding the core values of DO.
Responsibilities
Strategic
Spearhead innovative thinking both internally and with clients, ensuring alignment with business objectives.
Collaborate closely with the Agency account leads, to identify growth opportunities for both clients and DO.
Lead the production process to guarantee top-notch execution and effectiveness in the market.
Stay abreast of emerging trends and leverage them to benefit our agency and clients.
Actively participate in new business pitches as necessary, showcasing DO's capabilities.
Client Management
Develop a deep understanding of each client's business landscape and marketing strategy.
Align agency efforts to deliver on client objectives, fostering exceptional client relationships.
Ensure consistent delivery of high-quality work and proactive communication with clients.




Strategically allocate resources to maximise project success and solve client challenges effectively.
Cultivate strong relationships with internal stakeholders and mentor team members towards achieving their career aspirations.
Foster a culture of continuous learning and growth within the team.
Provide regular feedback to team members and uphold adherence to DO's performance and learning frameworks.
Come without an ego and a willingness to get involved and help foster a fun workplace built on mutual respect.
Take ownership of day-to-day financial management for assigned clients, ensuring profitability and resource optimisation.
Manage revenue forecasts and resource planning in alignment with project requirements.
Identifying and capitalising on organic growth opportunities.
Operational Excellence
Drive efficiency through the consistent application and improvement of effective processes.
Serve as a quality controller for all work, ensuring adherence to project documentation and legal compliance.
Uphold the highest standards of excellence to mitigate risks and deliver outstanding results for both DO Agency and our clients.
Qualifications
4+ years in a client service role.
Experience contributing and/or supporting high performing teams, with a demonstrated ability to build strong client relationship.
Demonstrated ability to generate and execute creative ideas aligned with marketing and commercial strategy.
Deep understanding of various communication channels and clear, articulate communication and presentation skills.
Personal Attributes
Strategic and critical thinker with a continuous thirst for learning.
Solution-oriented with a proactive, can-do attitude.
Robust decision-maker with a commitment to accountability and excellence.
Creatively driven and entrepreneurial, valuing interpersonal relationships.
Emb ...
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📌 Account Director (New South Wales)
🏢 DO.AGENCY
📍 New South Wales