Job Description We are seeking a passionate and versatile Front Office All-Rounder to join our team at Hotel Woolstore ****.
This unique hybrid role combines Front Office and Food Beverage, offering the opportunity to create exceptional guest experiences across multiple areas of our boutique hotel.
As a Heartist, you will be at the centre of the guest journey — welcoming guests at reception, providing personalised service and supporting our restaurant and bar operations.
You will thrive in a role where no two days are the same and where your genuine passion for hospitality helps create memorable moments.
What You'll Be Doing: Deliver personalised check-in and check-out experiences that reflect the Handwritten Collection spirit.
Assist guests with enquiries, payments, requests and daily hotel services.
Support Food Beverage operations by delivering attentive service across our restaurant and bar.
Assist with events, functions and dining experiences within the hotel.
Create meaningful guest connections by sharing your knowledge of the hotel and local area.
Respond to guest requests and resolve concerns with care and professionalism.
Support broader hotel operations including phones, emails and occasional porter duties.
Qualifications We are looking for someone who loves hospitality, enjoys variety and takes pride in creating memorable guest experiences.
You will bring: Experience in Front Office, Food Beverage or a similar hospitality role.




A genuine passion for personalised service and creating positive guest interactions.
A friendly and confident communication style with the ability to connect with people.
Strong attention to detail and the ability to multitask in a fast-paced setting.
A flexible, team-focused approach and willingness to support across hotel operations.
Availability to work a rotating roster including mornings, evenings, weekends and public holidays.
Experience with hotel systems such as Opera Cloud is advantageous but not essential.
Current RSA certification or willingness to obtain prior to commencement.
Join Hotel Woolstore **** and become part of a boutique hotel team where individuality is celebrated, connections matter and every guest experience tells a story.
Additional Information Why work for Accor?
Accor is one of the largest global hospitality businesses, with over **** Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way Access to global accommodation and F B discounts #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

📌 Front Office All-Rounder (New South Wales)
🏢 Handwritten
📍 New South Wales