Position Note:
This role will involve regular travel to client sites, predominantly in Southern South Australia, and also to Recent South Wales and Queensland. Travel will include occasional overnight stays (up to 4 nights) at the sites we support. Travel to our clients (both to corporate head offices and mine sites) is an inherent requirement of this role.
We offer flexible working arrangements, travel allowances and roster flexibility to accommodate travel commitments and support a healthy work-life balance
About Atlantic Digital
Atlantic Digital is an established and growing Managed Service Provider with more than 25 years of experience supporting businesses across Australia. We pride ourselves on building long term relationships with our clients and delivering practical, reliable technology solutions that help organisations succeed.
As our client base continues to grow in South Australia, we are looking for a Systems Engineer to join our team and become our first Adelaide based employee.
While you'll work closely with our broader engineering, project and service delivery teams, you'll also play an important role as a local representative of Atlantic Digital. This position offers the opportunity to combine hands on technical work with client engagement, building trusted relationships while remaining supported by an experienced national team.
The Role
This position involves supporting and managing client IT environments, troubleshooting technical issues and delivering both remote and on-site support across a range of technologies and industries.
You'll work with clients throughout Australia, providing a mix of infrastructure support, desktop support, project delivery and technology improvement initiatives. A significant portion of your time will be focused on supporting our South Australian clients, where you'll become a familiar and trusted contact while working alongside the wider Atlantic Digital team.
The role suits someone who enjoys variety.



On any given day you may be resolving user issues, maintaining critical infrastructure, assisting with project delivery, providing technical guidance to clients or helping implement new technologies and improvements within client environments.
Alongside strong technical capability, we're looking for someone who enjoys working with people. Building positive relationships, understanding client priorities and delivering a great customer experience are just as important as technical skills.
Key Responsibilities
Manage and maintain client infrastructure and cloud environments
Troubleshoot and resolve technical issues across server, cloud, network and desktop platforms
Deliver remote support to clients across Australia
Provide on‐site technical support and services to South Australian clients
Assist with infrastructure projects, technology rollouts and environment improvements
Provide technical guidance and recommendations to clients
Build positive working relationships with client stakeholders and end users
Identify opportunities to improve reliability, security and operational efficiency
Work collaboratively with service desk, project and leadership teams
Communicate technical concepts clearly to both technical and non‐technical audiences
Requirements:
Minimum 5+ years' experience supporting Microsoft Server platforms and applications in an MSP environment
Certifications preferred but not essential
Current driver's licence, own vehicle (suitably insured)
Willingness to travel regularly,
Strong experience with:
Microsoft Windows Server platforms




Microsoft 365
Active Directory and Group Policy
Exchange Server and SQL Server
Virtualisation platforms (VMware and Hyper‐V)
Networking infrastructure and troubleshooting
Storage platforms and hardware
Corporate antivirus and endpoint security solutions
Backup and disaster recovery technologies
Desktop support and troubleshooting
What we are looking for:
The successful candidate will demonstrate:
Strong technical troubleshooting and problem‐solving skills
Excellent communication and interpersonal skills
A professional and customer‐focused approach
The ability to build trust and credibility with clients
Strong organisational and time management skills
Initiative and accountability
Attention to detail
The ability to work independently while remaining part of a collaborative team
A willingness to learn and continue developing both technical and client‐facing skills
A positive attitude and commitment to delivering great outcomes for clients
Why join Atlantic Digital:
Work with a diverse range of technologies and client environments
Be part of the growth of our South Australian presence
Chance to work on a combination of operational support, infrastructure projects and major client technology initiatives
Solid team culture with experienced and supportive colleagues
Flexible working arrangements
Travel allowances and roster flexibility
Ongoing professional development opportunities
Long‐term career growth within a growing Australian MSP
If you're a motivated
Systems Engineer
who enjoys solving technical challenges, working closely with clients and being part of a team that values relationships as much as technical excellence, we'd love to hear from you!
Please note that as regular travel, using your own personal vehicle and occasionally plane travel, is an inherent requirement of this role.
#J-*****-Ljbffr

📌 Systems Engineer/3 - Windows/Network/Server (South Australia)
🏢 Atlantic Digital
📍 South Australia