About the role
As a Team Leader Planning Services Business Support at Yarra Ranges Council, you will lead and support a high-performing business support team, ensuring the delivery of responsive, customer-focused services that meet legislative and organisational requirements within a dynamic Planning Services environment. As a member of the Planning Services leadership team, you will drive the development and implementation of streamlined business systems, provide specialist advice, and contribute to service improvement initiatives that enhance operational effectiveness. You will foster a collaborative, values-driven culture while supporting Council's business continuity and emergency management responsibilities during times of crisis. This role has up to 7 direct reports. The location of this role is Lilydale, Victoria. This is a 12-month full-time temporary position (38 hours per week). This is a Band 6 role with an hourly rate between $***** and $***** per annum, plus superannuation.
Perks of working with us
Support work-life balance with your choice of monthly or fortnightly rostered day off and hybrid working arrangements.
Opportunities for professional development and to take on temporary roles in other teams to grow your skills and experience.
Novated lease vehicle options.
Experience and skills we're looking for
Lead, mentor and develop the Planning Services Business Support team, fostering a collaborative and high-performing culture that reflects Council's values and delivers exceptional customer service outcomes.
Provide coaching, guidance and constructive feedback to support individual growth, build capability, and ensure team members have the knowledge and skills required to perform effectively.
Coordinate and oversee the delivery of business support functions, ensuring work is prioritised,



organised and completed efficiently to meet business objectives, service standards and legislative requirements.
Analyse information, identify issues and opportunities for improvement, and make informed decisions that support effective service delivery and continuous improvement across Planning Services.
Delegate responsibilities appropriately, empowering team members to take ownership of their work while maintaining accountability, productivity and quality outcomes.
Drive operational excellence by setting clear performance expectations, monitoring progress against goals, and leading the development and implementation of streamlined business processes and systems to improve efficiency and customer experience.
Great organisational and interpersonal skills, with the ability to communicate confidently with diverse customers.
Applications close *****pm, Sunday 09 August ****.
Contact person: David Young, Executive Officer - Planning Services,
If you need support with your application or have accessibility needs, please call the contact person above or email us at .
Applicants who progress past the interview stage must complete pre-employment checks. These checks will include a Police Check.
About Yarra Ranges Council
Yarra Ranges Council committed to creating a diverse and inclusive workplace where everyone is welcome. We encourage people of all genders, cultures, backgrounds, and abilities to apply for jobs with us. We support flexible work arrangements, including full-time, part-time, hybrid, and job-sharing options to meet your needs and suit your life. Yarra Ranges Council is a child safe organisation and is committed to the safety and wellbeing of all children and young people in our community. We are committed to protecting children from abuse in accordance with the Victorian Child Safe Standards.
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📌 Team Leader Planning Services Business Support (Melbourne)
🏢 Yarra Ranges Council
📍 Melbourne