Smart Communications is seeking a technical writer to develop and enhance our product and user documentation. You will work closely with engineering, product marketing and enablement teams to craft manuals, installation guides and online help that empower users from novice to power user.
You will operate in an Agile/Scrum framework, plan documentation workstreams, gather user requirements, and ensure accurate, transparent content across on‐premise and SaaS products with support for translations and
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