Office Manager | Rockhampton, QLD
Lead operations, support your team, and help drive the success of a busy manufacturing branch. Due to internal promotion Metroll Roofing Pty Ltd is seeking a motivated and customer-focused
Office Manager | Rockhampton, QLD
Lead operations, support your team, and help drive the success of a busy manufacturing branch. Due to internal promotion Metroll Roofing Pty Ltd is seeking a motivated and customer-focused
Office Manager
to join our Rockhampton team. This is an exciting opportunity for someone who enjoys leading office operations, building robust working relationships, delivering exceptional customer service, and contributing to the success of a well-established Australian manufacturer. If you thrive in a fast-paced environment and enjoy coordinating people, processes, and systems, we would love to hear from you.
About The Role
Reporting to the General Manager, you will be responsible for ensuring customers receive the highest level of end-to-end service through consistent compliance with core processes and the effective management of internal operations. As a key liaison across the branch, you will help ensure the smooth and efficient day-to-day running of the office while supporting operational excellence.
Your responsibilities will include:
Leading and supporting the office team to deliver exceptional customer service to internal and external customers
Ensuring accurate processing of information and compliance with company policies and procedures
Supporting payroll preparation, administration, recruitment, onboarding, and induction activities
Monitoring office workloads, employee performance, and identifying training and development opportunities
Preparing branch reports, including Daily Operating Reports (DOR) and Margin Reports
Assisting with budgeting, cost control, audits, and general branch administration
Liaising closely with production, sales, dispatch,



and accounts teams to support efficient branch operations and maximise manufacturing output
Promoting a safe workplace by ensuring compliance with WHS requirements and maintaining office facilities to company standards
About You
Experience in an office management or similar administration leadership role, preferably within the building, manufacturing, or related industry
Strong communication and relationship-building skills
A proactive and customer-focused approach
The ability to manage multiple priorities and work autonomously
Strong organisational and problem-solving skills
Proficiency with Microsoft Word, Excel, and business systems, with experience using Pronto highly regarded
A solid understanding of workplace health and safety practices
Desirable
Experience within the building products, construction, or manufacturing industry
Knowledge of metal roofing and building products
Experience using the Pronto ERP system
Previous experience supervising or mentoring office staff
Why Join Us?
When you join Metroll Roofing Pty Ltd, you will enjoy:
Competitive salary package
Stable, long-term employment opportunity with an established Australian business
Supportive and collaborative team environment
Ongoing training and professional development
Career growth opportunities
Access to the tools and resources needed to succeed
The opportunity to play a key role in the success of a high-performing branch
If you are looking for an opportunity to make an impact and build a rewarding career with a respected organisation, we would love to hear from you.
Metroll Roofing Pty Ltd is an equal opportunity employer and welcomes applications from people of all backgrounds, experiences, and identities.
Prospective candidates will be required to provide proof of legal work rights and may be required to undertake relevant, role-appropriate pre-employment screening.
If you require any reasonable adjustments to participate in the recruitment process at any stage, please let us know.
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📌 Office Manager (Rockhampton)
🏢 KG Talent
📍 Rockhampton