A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Sydney CBD | Hybrid Working
Build trusted client relationships and grow your career within a leading financial services organisation.
MUFG Pension & Market Services is seeking a Client Relationship Manager to join our Sydney team.
About the Role
As a Client Relationship Manager, you will manage client relationships, support account planning and collaborate with internal teams to ensure seamless service delivery. You will build trusted relationships, manage client expectations, resolve issues and identify opportunities to enhance client solutions while ensuring services are delivered in line with regulatory, contractual and operational requirements.
Key Responsibilities
Client Relationship Management
Develop and maintain strong relationships with clients and internal stakeholders.
Understand client needs and provide proactive support to deliver exceptional outcomes.
Manage client expectations and contribute to client retention and satisfaction.
Identify opportunities to enhance client solutions and support strategic initiatives.
Operational Management
Coordinate client deliverables, reporting, projects and Annual General Meetings (AGMs).
Resolve client queries and issues within agreed service levels.




Ensure registry activities and client deliverables are completed accurately and efficiently.
Support invoicing, disbursements and commercial processes.
Stakeholder Collaboration
Work closely with Client Relationship Assistants and internal teams to deliver excellent client service.
Coordinate activities across multiple teams to ensure successful delivery of client outcomes.
Maintain strong governance, risk and compliance practices.
About You
You are a client-focused professional who enjoys building relationships, solving problems and delivering high-quality outcomes.
You will bring:
Experience managing client relationships, account management or client services within financial services.
Strong stakeholder management skills and confidence engaging with clients and internal teams.
Excellent communication, organisation and problem-solving skills.
Strong attention to detail and the ability to manage competing priorities.
A collaborative approach with the ability to work independently when required.
Proficiency in Microsoft Office applications including Word, Excel, Outlook and PowerPoint.
Experience in the following areas will be highly regarded:
Share registry
Employee Share Plans
Investor Relations
Corporate services
Banking, wealth management or financial markets environments
What's it like to work here?
We're proud to offer a supportive and inclusive workplace that values flexibility, collaboration and the wellbeing of our people. Joining MUFG Pension & Market Services means becoming part of a global organisation that invests in learning, development and career growth.
Advantages
Hybrid working model
Salary sacrificing via superannuation
Paid parental leave
Employee discounts, including health insurance
Volunteer and wellbeing leave
If you are a client services skilled looking to build your career in financial services while working with a diverse portfolio of clients, we encourage you to apply.
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📌 Client Relationship Manager (New South Wales)
🏢 MUFG Pension & Market Services
📍 New South Wales