Service Delivery Project Manager (Melbourne)

Service Delivery Project Manager (Melbourne)

03 Aug
|
Leidos
|
Melbourne

03 Aug

Leidos

Melbourne

Job Overview
Leidos Australia supports the integration of intelligence and situational awareness capabilities through the JP**** Intelligence, Surveillance and Reconnaissance (ISR) system.
This work enables Defence analysts to rapidly search, collate and assimilate data from multiple sources, supporting more timely and informed decision‐making in complex operational environments.
Position Role
Service Delivery Project Manager
The Service Delivery Project Manager is responsible for the successful delivery of software sustainment and enhancement activities across multiple Development & Integration (D&I;) squads within the Mission System environment.
Working closely with customer stakeholders, Engineering Leads and delivery teams, you will translate strategic priorities into executable delivery outcomes while balancing operational commitments, technical constraints and delivery risk.
Key Responsibilities
Lead the end-to-end delivery of software sustainment and enhancement activities across multiple agile delivery teams, ensuring predictable and reliable delivery outcomes.
Develop, maintain and communicate integrated delivery plans, release schedules, roadmap views and delivery artefacts that provide transparency across customer, engineering and governance stakeholders.
Translate customer priorities and roadmap objectives into an achievable delivery sequence, balancing scope, schedule, risk, quality and technical feasibility.
Manage cross-team dependencies, delivery risks, issues, constraints and competing priorities to ensure successful delivery outcomes.
Partner closely with Engineering Leads, Technical Leads and Product Owners to coordinate planning, release readiness, sequencing and delivery execution.
Drive effective release planning and delivery governance activities, ensuring commitments are met while supporting continuous improvement and delivery maturity.




Lead stakeholder engagement across customer and governance forums, managing expectations, escalation paths and delivery trade‐off decisions.
Monitor delivery performance through practical delivery metrics, reporting and visual management tools to support informed decision-making.
Contribute to the ongoing evolution of service operations capabilities, building repeatable delivery practices that improve delivery reliability, scalability and customer outcomes.
Support program growth objectives by strengthening delivery capability, operational maturity and customer confidence.
Required Experience & Skills
Demonstrated experience in a hands‐on delivery leadership role within software, application development, systems integration or technology delivery environments.
Recent experience in positions such as Service Delivery Lead, Project Manager, Senior Project Manager, Delivery Lead or Delivery Operations Lead.
Proven experience owning integrated delivery plans, release schedules, roadmaps, dependencies and delivery outcomes across multiple teams.
Strong experience balancing software sustainment, operational support and planned change delivery in complex environments.
Demonstrated capability managing competing priorities, delivery trade‐offs, risks, issues and stakeholder expectations.
Experience working directly with engineering and technical teams to coordinate delivery planning, sequencing, release readiness and execution.




Strong understanding of Agile delivery principles and practical experience using delivery management tools such as Jira, Confluence, Azure DevOps, Microsoft Project, Smartsheet or similar.
Experience operating within structured governance environments while remaining closely connected to day‐to‐day delivery execution.
Eligibility
Due to the nature of the role, applicants must be an Australian Citizen and hold an active NV‐1 AGSVA security clearance (NV‐2 Preferred).
Advantages
Life Days: accrue up to 12 days of leave per year by working slightly more than the minimum weekly hours (2 hours per week for full‐timers).
Equal Opportunity & Diversity
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace.
We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests and support our diverse community.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.
Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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📌 Service Delivery Project Manager (Melbourne)
🏢 Leidos
📍 Melbourne

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