We are looking for anAccount Manager, End User to be based in ourHawthornMelbourneoffice.
In this customer-facing sales role you will liaise and build relationships with our customers executive management teams to exceed allocated sales target across a broad range of industrial software, power control and process control solutions.
Your competitive advantage and success will be achieved by leveraging Rockwell Automation's key areas of innovation and differentiation, our Smart Manufacturing – Industry 4.0 – technologies such as Augmented Reality, best in class IIoT platforms, Advanced Analytics, MES solutions and our Connected Enterprise integrated architecture.
The individual is responsible for establishing and maintaining relationships at assigned accounts including but not limited to End Users, OEMs, and System Integrators, while coordinating the activity with distributors to ensure effective and effective utilization of resources.
Responsibilities:
Develop and execute strategic account plans for assigned accounts through disciplined planning and sales execution process.
Collaborate with internal and external partners (Distributors, System Integrators, OEMs) in the execution of every tactical actions in pursuit of the strategic goals defined in the Account Plans.
Spend at least 70% of time in customer-facing activities to support account plans.
Adopt our disciplined approach to managing sales opportunities and front log using available sales tools.
Ensure customer satisfaction through regular contacts / visits and company sponsored surveys.
Resolve customer issues.
Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.
Stay current on Industry trends,



competitors, market drivers and RA offerings.
Perform any other relevant responsibilities as and when assigned by Manager.
The Essentials – You Will:
Have Heavy Industry Experience (Metals, Mining, Energy).
Degree in Business, IT, Engineering or a related discipline.
Experience in industrial automation and delivery of solution-based outcomes.
Minimum of 5 years of outcome-based solutions selling experience.
Software experience added advantage: PTC, ThingWorx, Manufacturing Execution Systems (MES), Business Intelligence, Digital Transformation, Analytics, Advanced Analytics.
The Preferred – You Might Also:
Have passion to win.
Strong collaboration and to manage our selling model.
Experience establishing communication and engagement with prospects.
Work with our customers' C-Suite.
A team player.
What We Offer:
Our benefits package includes comprehensive mindfulness programs with a premium membership to Calm, Volunteer Paid Time off available after 6 months of employment for eligible employees, Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program, Personalized wellbeing programs through our OnTrack program, on-demand digital course library for professional development, and other local benefits.
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.
You may be just the right person for this or other positions.
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📌 Account Manager (Melbourne)
🏢 Rockwell Automation
📍 Melbourne