Role Overview
We're seeking a highly organized person to support our market‐leading retail investments team. This role combines operational excellence with marketing coordination, focusing on project management, process optimization, and content creation rather than hands‐on design work. You'll be the operational backbone that enables our brokers to maintain their market‐leading performance.
Key Responsibilities
Operations Management: Streamline team operations and implement productive processes to support high‐volume transaction activity. Coordinate project timelines across multiple retail investment campaigns and transactions. Manage schedules, meeting coordination, and administrative workflows (working in collaboration with the Executive Assistant). Maintain client databases and transaction tracking systems. Support deal progression from initial brief through to completion. Prepare comprehensive reports and performance analytics for senior leadership.
Marketing Coordination: Develop and manage marketing briefs for external agencies and suppliers. Coordinate with external marketing companies on campaign development, ensuring brand compliance and quality standards. Oversee production timelines for marketing materials, digital assets, and property presentations. Create and maintain marketing content calendars aligned with campaign launches and market activities. Manage relationships with external creative agencies, photographers, and marketing vendors. Produce internal marketing materials, proposals, and client communications. Monitor campaign performance and coordinate feedback loops with external partners.
Project Management: Lead cross‐functional projects involving multiple stakeholders and tight deadlines.



Implement and maintain project management systems and methodologies. Ensure all deliverables meet quality standards and deadlines. Coordinate between internal teams, clients, and external service providers.
Essential Requirements
Proven experience in operations or project management roles, preferably in skilled services or real estate.
Strong organizational skills with demonstrated ability to manage multiple concurrent projects.
Experience coordinating with external vendors and managing supplier relationships.
Solid understanding of marketing principles and campaign development processes.
Proficiency in project management tools and systems.
Excellent written and verbal communication skills.
Ability to thrive in a fast‐paced, high‐performance environment.
Strong attention to detail and quality control mindset.
Preferred Qualifications
Experience in commercial real estate or professional services marketing.
Background in coordinating marketing campaigns with external agencies.
Knowledge of retail property markets (beneficial but not essential).
Familiarity with CRM systems and marketing automation platforms.
Project management certification or formal training.
What We Offer
Prospect to work with the region's top‐performing retail investments team. Dynamic, high‐energy work environment with significant growth potential. Exposure to Australia and New Zealand's premier retail property transactions. Collaborative team culture focused on excellence and results. Competitive remuneration package.
Location
On‐site – Sydney, NSW
Equal Opportunity Employer
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
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📌 Marketing & Operations Manager (New South Wales)
🏢 Jones Lang Lasalle
📍 New South Wales