Adelaide Service Delivery Production & Treatment Alliance (P&T; Alliance), a team-oriented partnership between SA Water and SUEZ Water, responsible for delivering reliable, high-quality water and wastewater services across metropolitan Adelaide. Together, we operate and maintain critical water treatment plants, wastewater treatment plants, pump stations, and water supply infrastructure that support communities across South Australia.
About the Role
We are seeking a Business Improvement Analyst on a contract completing on 8th January **** to support the development and rollout of digital data capture solutions across our Water and Wastewater operational environments.
The role will focus on analysing business processes, translating user requirements into digital forms within our proprietary digital forms and data capture platform, developing JSON-based mappings to integrate captured data with AVEVA PI tags, and supporting end users through testing, deployment, and continuous improvement activities.
This is a hands‐on role combining business analysis, process improvement, stakeholder engagement, and technical solution development.
About you
You are a proactive business improvement professional who enjoys bridging the gap between operational users and technology solutions. You are comfortable working with business processes and stakeholder requirements while also having the technical aptitude to configure digital solutions and manage data integrations.
You thrive in a collaborative environment, can quickly understand business needs, and are passionate about delivering practical improvements that create measurable value.
Key Responsibilities
Analyse existing business processes and identify opportunities for digitalisation and improvement.
Gather and document business requirements from operational stakeholders.
Design, configure, and maintain electronic forms within the data capture platform.




Develop and maintain JSON configurations to transform captured data into AVEVA PI-compatible tags and structures.
Perform solution testing, validation, and troubleshooting.
Work closely with operations personnel to ensure solutions meet business needs.
Facilitate user acceptance testing (UAT) and incorporate feedback into solution enhancements.
Support rollout activities, user training, and change management initiatives.
Document business processes, workflows, technical configurations, and support materials.
Monitor solution performance and identify continuous improvement opportunities.
Liaise with technical and operational stakeholders to prioritise enhancements and resolve issues.
Key Skills & Experience
Experience in Business Analysis, Business Improvement, or Process Improvement roles.
Strong capability to map, analyse, and optimise business processes.
Experience gathering and documenting business requirements.
Ability to engage effectively with stakeholders across operational and technical teams.
Experience configuring digital forms, workflows, or low-code/no-code applications.
Knowledge of JSON and data structures.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to manage multiple initiatives and work independently.
Experience working with industrial data historians such as AVEVA PI (OSIsoft PI) – Desirable
Experience developing Power BI reporting or operational performance dashboards – Desirable
Key Deliverables
Development and deployment of digital forms within our data capture platform.
Successful mapping of captured data to AVEVA PI tags through JSON configuration.
Improved business processes through digitisation and automation.
User adoption and successful rollout of new solutions.
Documentation of processes, solutions, and support materials.
Continuous improvement recommendations and implementation of agreed enhancements.
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📌 Business Process Analyst (Adelaide)
🏢 Suez
📍 Adelaide