At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.
Southern Cross Care WA is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.
We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be.
About the role & where you'll be working:
This is a
permanent full time leadership opportunity
based at
Jeremiah Donovan House
,
Forrestfield
where you will provide strong operational and people leadership to ensure the delivery of safe, high quality, person centred care and services for our residents. Working closely with residents, families, staff and key stakeholders, you will foster a positive culture that promotes wellbeing, excellence and continuous improvement.
In this pivotal leadership role, you will;
Lead, mentor and develop a high performing multidisciplinary team, fostering a positive, collaborative and accountable workplace culture.
Monitor resources, optimise operational efficiency and manage the facility within approved budgets and financial targets.
Develop, implement and maintain effective policies, procedures and systems that support quality care and operational excellence.
Coordinate the timely and accurate completion of funding and assessment documentation, ensuring compliance and maximising funding outcomes.
Identify, assess and manage organisational, operational and clinical risks, ensuring accreditation standards are consistently achieved and maintained.
Drive continuous quality improvement initiatives through data analysis, audits, feedback and resident outcomes.
Build and maintain robust relationships with residents, families, staff, healthcare professionals and external stakeholders.
Lead workforce planning activities, including recruitment, onboarding, performance management, succession planning and employee development.




Champion a resident centred approach that enhances quality of life, dignity, choice and independence for all residents.
Ensure full compliance with all relevant legislation, regulatory requirements, quality standards and workplace health and safety obligations.
About You
You may already be an experienced Care or Facility Manager, or you may be a Registered Nurse with strong clinical leadership experience who is ready to step into a broader management role.
You bring strong business acumen, excellent people leadership skills and a deep understanding of what great customer service looks like in aged care.
You're confident in influencing and negotiation, skilled at building relationships, and able to approach challenges with a solutions focused mindset.
To be considered for this role, you'll need:
An in depth understanding of aged care standards & regulations
Financial & budgeting skills
A genuine desire to develop & lead high performing teams
Compassion, patience and resilience
A recognised qualification in Infection Control or willingness to complete one
About us:
Established over 50 years ago, Southern Cross Care WA is a purpose driven, not for profit organisation contributing to social, health and economic development in WA. We do this by enabling the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our ageing population and those living with mental illness.
Our dedicated and passionate team of around 900 employees and 130 volunteers deliver care and services to over **** West Australians across our residential, retirement village, mental health, community housing and home care portfolio.




Our promise to our clients, residents and each other is to enable extraordinary because we:
Listen, Act, Do not give up, Work as one.
Southern Cross and Southern Cross Housing Ltd. are part of the Southern Cross Care WA Inc. Group.
Southern Cross Care WA is an equal opportunity employer committed to diversity and inclusion. We also acknowledge the Traditional Owners of the lands on which we work.
For more information on the services we provide, visit: scrosswa.org.au
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Social & Welfare Services 1,*****,000 employees
Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We enable the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.
Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over **** West Australians across our residential, retirement village, mental health, community housing and home care portfolio.
Every day we make a difference to our clients and residents by helping them to live extraordinary lives, connected to communities.
Southern Cross Care WA is a purpose-driven, not-for-profit organisation contributing to social, health and economic development in WA. We enable the delivery of integrated services in our community for the increasingly complex health, care and accommodation needs of our aging population and those living with mental illness.
Our dedicated and passionate team of around 900 employees and 130 volunteers, deliver care and services to over **** West Australians across our residential, retirement village, mental health, community housing and home care portfolio.
Every day we make a difference to our clients and residents by helping them to live extraordinary lives, connected to communities.
#J-*****-Ljbffr

📌 Manager Jeremiah Donovan House (Perth)
🏢 @
📍 Perth