Customer Experience Officer — Hybrid & Impactful (Sydney)

Customer Experience Officer — Hybrid & Impactful (Sydney)

03 Aug
|
Australian Financial Complaints Authority
|
Sydney

03 Aug

Australian Financial Complaints Authority

Sydney

Australian Financial Complaints Authority is seeking a Customer Service Officer to deliver exceptional phone-based support to consumers, complainants and AFCA members. You will understand issues, provide accurate information, and guide applicants through AFCA processes in a busy call centre environment.
The role is permanent, with hybrid working options and a 5-week in-office onboarding phase. Robust communication, empathy and the ability to manage difficult interactions are essential for
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📌 Customer Experience Officer — Hybrid & Impactful (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney

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