Palo Alto Networks is seeking an Escalation Manager to bring order and focus to retention and problem resolution for existing customers.
This highâ€visibility role sits within the Technical Support team and drives escalation handling, meeting leadership, and crossâ€functional coordination across Sales, R&D;, and Product Management.
You will lead internal and customer meetings, respond with empathy, and partner with global teams to resolve issues quickly while ensuring qualified standards and
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📌 Enterprise Escalation Lead - Customer Success (New South Wales)
🏢 Palo Alto Networks
📍 New South Wales
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