Full Time Sydney International Airport NSW **** dnata
This job is open for expressions of interest only
dnata is one of the world's largest air services providers offering ground handling, cargo, travel and flight catering services across five continents. With over 60 years of experience, we offer a full range of services to our Airline customers - Passenger and Customer Services, Ramp activities and Cargo handling in all major airports around Australia.
Our Ground Services team has an exciting chance for a highly resourceful and passionate
Senior Workforce Analyst
whom will report directly to the National Workforce Planning Manager. This role is a
full-time position
and will have a national scope. This is role plays pivotal role in delivering national strategic workforce planning and analysis for all operational workgroups within dnata Australia's Ground Handling.
PRIMARY DUTIES AND RESPONSIBILITIES
Maintaining the national workforce supply and demand model to forecast resource availability for operations
Governing leave and training to assure daily supply of resources
Optimising resource allocation across Ground Handling to deliver safe and reliable operations while minimising operating labour cost
Developing seasonal baseline plans based on flight schedules and feedback from operational stakeholders
Providing expert, data-driven, advice and modelling to stakeholders to support financial, commercial, and operational decision making




Analysing and reporting regularly on key workforce metrics to track availability and efficiency of resources across all ports and workgroups
Coaching and mentoring other team members to improve critical thinking and data literacy capabilities within the wider planning function
ESSENTIAL CRITERIA
Bachelor's degree in data, finance, economics, aviation or related discipline
OR
equivalent experience
Demonstrated success translating large and varied datasets into actionable insights for senior audiences
Experience leading continuous improvement / operational excellence initiatives to improve performance
Excellent interpersonal communication skills with the ability to articulate complex operational and planning concepts for a variety of audiences
Ability to deliver under pressure and managing competing priorities and stakeholders
Highly proficient in the Microsoft Office suite of tools
Ability to meet aviation security and safety requirements
DESIRABLE CRITERIA
Experience leading workforce planning / modelling in an aviation, transport or operational setting
Proven ability to improve planning or operational outcomes in industrially sensitive environments
Experience using operational planning, scheduling and rostering software
Experience with Power BI or other Business Intelligence platforms
All applicants will be required to complete a police check prior to commencing.
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📌 Senior Workforce Analyst - Dnata | Expr3Ss! (New South Wales)
🏢 dnata
📍 New South Wales