Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.
Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.
Whether you're working in regional, rural, or remote settings, we offer unique opportunities and experiences you won't find in a metropolitan hospital.
Role details
The Clinical Excellence Unit at the Mackay Base Hospital is seeking applications for a Riskman Administration Officer to join their team on a temporary basis.
Your opportunity
As Systems Support Officer you will provide effective system administration and maintenance, support and advice in order to provide qualitative and quantitative data for state-wide patient safety and quality data measurement programs and initiatives, including but not limited to.
Modify Alerts
Add / modify organisational structure
Maintain location structure
Manage the home page view content (what people can see)
Coordinate communications with RiskMan for level 3 support occasions
Change super user profiles / add super users / subject matter experts
Process of enabling and modifying the access level and activity of Reporter, Line Manager, Subject Matter Expert (SME) and Super user (templates) in consultation with QH-RiskMan team (DOH).




Liaise with QH-RiskMan and RL Datix in accordance with the Business Continuity Plan and be responsible for Mackay communication and activity in the event system downtime
About the Team
The Clinical Excellence Unit Mackay Hospital and Health Service provides support and advice across all aspects of Service Delivery to maximize opportunities for continuous improvement that reflect contemporary practice that enhance opportunity for exceptional consumer outcomes.
This is achieved through shared resources working together to provide Education, Quality, Patient Safety, Infection Control, Clinical and Service Governance.
About our Hospital and Health Service
Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,700 staff.
The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.
Some of our great benefits on offer
Competitive wages, salary packaging and leave entitlements
Adaptable working arrangements
A diverse work culture
Career development
Professional development opportunities
Education opportunities, Study and Research
Paid parental leave
Employee Assistance Program (EAP)
Discounted Private Health Insurance
Fitness Passport
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📌 Riskman Administration Officer - Clinical Excellence Unit (Queensland)
🏢 Queensland Health
📍 Queensland