Product Owner, Network & Infrastructure
NEP Australia is seeking a Product Owner to join our team at Andrew's HUB in Southbank. In this hands‐on role you will translate strategic vision into explicit priorities, practical requirements, and high‐quality releases for the Shift platform, the world's next‐generation software‐defined networking and orchestration system for global broadcast and live events.
Key Responsibilities
Support the strategic direction set by the VP, translating the Shift roadmap into actionable delivery plans.
Collaborate with the Team Lead – Platform Infrastructure & Security to shape the platform vision for reliability, security, automation, Kubernetes services, and operational tooling.
Manage and maintain the product backlog for Shift platform capabilities, integrations, and technical enablement work.
Create, refine, and prioritise user stories, epics, and acceptance criteria; ensure requirements are clear, testable, and understood by engineering teams.
Capture API behaviours, observability needs, operational workflows, and field‐readiness requirements.
Balance new feature development with technical improvements, reliability, security, and scalability.
Remove ambiguity quickly so teams can keep moving.
Work with infrastructure, automation, and SRE teams to ensure the backlog includes the platform foundations required for production use: infrastructure‐as‐code, GitOps workflows, CI/CD enablement, environment provisioning, observability and alerting, RBAC and policy controls, runbooks and operational handover, and resilience, performance, and recovery requirements.
Support post‐incident reviews by ensuring learnings are captured, prioritised, and followed through.
Collaborate with the Scrum Master, engineering leads, and delivery teams to enable effective agile ways of working,



including refinement, sprint planning, reviews, retrospectives, release planning, and transparent progress reporting.
Help teams understand priorities, manage trade‐offs, and keep delivery focused on quality, value, and operational readiness.
Required Skills & Experience
3+ years of experience as a Product Owner or Product Manager in a software environment.
Strong understanding of Agile delivery practices.
Technical fluency with API‐first products, microservices, Kubernetes, CI/CD, and core DevOps/SRE practices.
Working knowledge of networking.
Excellent written and verbal communication skills; strong stakeholder management and the ability to negotiate priorities across teams.
Preferred Qualifications
Experience in broadcast/IP‐based media workflows and/or live production environments, including familiarity with standards such as SMPTE ST **** and NMOS.
Exposure to network operating systems (NOS), disaggregated/open networking, or integration with OEM/ODM networking vendors and hardware SDKs.
Familiarity with service‐provider routing and traffic engineering (TE) concepts and protocols.
Comfort reading/writing OpenAPI/Swagger definitions and experience defining telemetry and API contracts.
Experience with infrastructure automation, GitOps, observability, and operating platforms requiring 24×7 reliability with strong testing and release discipline.
Benefits
Salary continuance insurance.
NEP Days – additional 5 days of leave per year (conditions apply).
NEP Travel benefits & discounts, including Qantas Club membership.
Discounts through Employment Hero Work app.
Employee Assistance Program.
This is a full‐time role and is a unique opportunity for the right person. If you want to be part of a global company working on cutting‐edge technical solutions, apply today.
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📌 Product Owner - Infrastructure (Melbourne)
🏢 NEP Group
📍 Melbourne