Build production-grade AI solutions that power real customer outcomes
Work at the forefront of AI/Agentic engineering & collaborate with leading AI practitioners
Be part of a fast-growing capability with genuine enterprise impact
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates solid, lasting customer relationships as we strive to be the most customer-centric company in Australia and New Zealand.
In the role of Senior AI Engineer, you will join the AI Engineering and Research labs team that is part of the broader AI Platforms team that's doubling down on customer obsession.
In this role, you will:
Design, build and deploy AI / agentic AI solutions (LLMs, prompts, APIs) into scalable, production-ready environments
Apply prompt engineering techniques to improve model performance, consistency and output quality
Conduct experimentation and evaluation to understand model behaviour and continuously optimise performance
Develop high-quality, maintainable code using modern engineering practices and CI/CD pipelines
Collaborate with platform, product and engineering teams to integrate solutions aligned to enterprise architectures and standards
Implement monitoring, evaluation and guardrails to ensure reliability, safety and performance of AI systems
Contribute to documentation, reusable patterns and uplift of engineering practices across squads
Stay at the forefront of AI advancements and apply them pragmatically to deliver better outcomes
We're looking for people who bring:




Proven hands-on experience delivering production-grade AI / ML / LLM solutions end-to-end.
Strong software engineering capability (Python) with modern development, APIs and microservices.
Experience working across cloud platforms (AWS, Azure, Databricks) and large-scale data environments.
Practical expertise in prompt engineering, evaluation and model optimisation techniques.
Strong analytical mindset with the ability to solve complex problems, translate business needs into solutions, and collaborate effectively across squads.
What sets you apart (desirable):
Experience with agent-based systems, orchestration frameworks or LLM tool integration.
Exposure to AI evaluation, monitoring, or guardrail frameworks.
Understanding of ethical AI considerations, bias mitigation and responsible AI practices.
Experience working in fast-paced, agile delivery environments.
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
Join NAB
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
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📌 Senior Consultant, Ai Engineer (Melbourne)
🏢 National Australia Bank
📍 Melbourne